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Returns Processing Technician

 

POSITION TITLE: Returns Processing Technician

BUSINESS UNIT: Quality

LOCATION: Lehi, Utah

SUMMARY:

Owlet is seeking a responsible, motivated individual to be an important part of the Quality team.  The Returns Processing Technician will ensure that returns and refunds are properly handled and will assist with product refurbishment.  The position plays an important role in customer satisfaction.  This is a great opportunity to become a part of an exciting, rapidly growing organization that is changing lives!

PRIMARY RESPONSIBILITIES:           

Process incoming returns in a timely fashion
Test, refurbish, and ensure quality of selected components from returned material
Maintain inventory levels of refurbished product
Keep work area organized and presentable
Work with other team members to resolve discrepancies and customer concerns
Other duties as assigned

REQUIRED SKILLS AND QUALIFICATIONS:

High school diploma or equivalent
Strong sense of responsibility and ability to work independently
Must have reliable transportation to the office in Provo and the future office in Lehi
Must be able to lift 50 lb

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